Objectives
- Safeguard Reputation by preventing Fraud
- Avoid Costs by detecting errors in a timely manner so they can still be rectified
- Increase Customer Satisfaction by earlier error detection
- Optimize operations by streamlining remediation processes
Best-Practices
- Monitoring transactions in one or multiple ERP systems as they occur
- Validating transaction values against pre-defined rules and patterns
- Trigger resolution processes if conflicts occur
Solutions
- Integrations to ERP Systems or Data Warehouse (Web Services, etc.)
- Library of Controls with pre-defined patterns of erroneous, suspected or prohibited transactions
- Big data Analyzer for scanning and validation of actual values against Controls
- Workflow to control remediation and resolution actions
