Objectives
- Shorten process-cycle time (throughput time)
- Optimize resource usage by balancing workload
- Save costs by replacing physical and paper-based tasks
- Open the ‘black-box’ of process steps and inform stakeholders about current status of their ‘case’
Best-Practices
- Map and automate processes in a non-technical User Interface
- Bind Roles for Execution and Management of the Flow
- Allow Ad-hoc changes for flexible Exception Handling
- Log all transactions and executed steps for later audits and analyses
- Monitor deadlines and flag overdue cases for corrective action
Solutions
- Process library for purchase requisitions, capital expenditures, employee on-boarding and many others
- Easy to use modeling user interface for rapid implementation and deployment
- Responsive Worklist for Desktops, tablets and mobile phones
- Integrations with ERP applications to involve non-ERP users in the workflow process without additional licenses
